SamsClub Customer Satisfaction Survey Guide

Our SamsClub customer satisfaction survey serves as your complete source for the SamsClub client survey, with details on SamsClub guest experience survey rewards, SamsClub member experience survey requirements and how you can provide SamsClub customer service feedback.

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SamsClub Customer Satisfaction Survey Rewards

SamsClub customer appreciation is taken very seriously by the company. This is why they have set up the SamsClub client satisfaction survey for all those who shop at their stores. Most customer surveys either offer a discount or a sweepstakes entry for participation. In the case of the SamsClub client feedback survey, customers have the chance to win one of five prizes. The SamsClub customer feedback survey sweepstakes offers five gift cards, valued each at $1,000. If you are among the five lucky winners, you will have $1,000 to spend on products from Sam’s Club stores. For this reason, you should always keep the receipt you use for the SamsClub customer service survey so you can redeem your prize.

Another advantage of filling out the SamsClub customer satisfaction survey is the opportunity to really tell this store what you like and didn’t like about the services and products that they offered. If you disagree with the SamsClub return policy or the Sams Club price adjustment policy, or if you love the SamsClub membership refund, you can speak your mind through the survey. They gladly welcome both positive and critical comments, all for making your customer experience better than ever.

SamsClub Customer Satisfaction Survey Requirements

The SamsClub customer satisfaction survey rewards are delightful, but unfortunately not all individuals can participate. There are several requirements that need to be met beforehand, but none of them are too far out. Naturally, the SamsClub customer satisfaction survey is opened to customers only. This means that you had to have purchased services or products from the store to be eligible. The main reason why the store set up the survey in the first place was to see what real customers think, so this requirement is understandable. In addition to being a genuine customer, you’ll also need to check off some other standards to be eligible for the SamsClub customer satisfaction survey sweepstakes.

First of all, you can’t be an employee of Sam’s Club or directly related to someone who works here. Secondly, you need to be at least 18 years or older to be eligible for participation. Thirdly, you need to be a legal resident of the United States, District of Columbia or Puerto Rico. As you can see, all of these requirements are understandable and follow national laws that apply to surveys and sweepstakes. If you want to see the full list of rules and regulations for the SamsClub customer satisfaction survey sweepstakes, please click here.

Samsclub customer satisfaction survey page screenshot

This is the SamsClub customer satisfaction survey website that you should reach.

SamsClub Customer Satisfaction Survey: How to Complete It, Steps and Tips

If you have reached this section of our SamsClub customer satisfaction survey guide, it means that you are interested in the rewards and are eligible. The only last requirement you need to take care of is having a PC or mobile device to complete the survey. Your device should have a reliable connection to the internet so you won’t be logged off while answering the questions. Make sure that your receipt is nearby and get started with the steps below:

  • Visit the SamsClub customer satisfaction survey portal at survey.samsclub.com. We encourage you to click our link for direct and secure access.
  • As you can see above, the first step of the SamsClub customer satisfaction survey is to choose the language you are fluent in. Select English or Spanish and press Continue.
  • Provide the last two digits of the year you were born in. For example, if you were born in 1980, please enter only ‘80’ in the empty field on your screen. Push Continue.
  • Answer Yes or No regarding connections to Sam’s Club employees.
  • Read the message by Sam’s Club on your screen. You can click on the links for Privacy Policy or Sweepstakes Rules for more information on these topics. If you don’t have your receipt from your last Sam’s Club visit but will still like to provide your feedback, click the link provided on the page. After reading all the details, press Continue once again.
  • To verify your status as a customer, you will need to offer several pieces of information from your Sam’s Club receipt. For starters, enter the Club # printed on the top right side of your receipt.
  • After that, enter the TC # that can be found directly above the bar code at the bottom of the receipt.
  • Lastly, enter the Date of Shopping Trip. If you don’t remember it, you can always find the month, day and year on your receipt. If, at any time, you have trouble locating these details, please refer to the sample receipt provided by Sam’s Club on this page. It highlights the key info you need in red, clearly explaining what each area represents.
  • After filling out the info from your receipt, click the blue Continue
  • You can now start answering the questions in the SamsClub customer satisfaction survey. The hosts estimate that the full survey will take around five minutes to complete, so don’t worry about losing too much time with it. You will either have to rate or comment on various services that you interacted with.
  • Once you reach the end, make sure that you properly enter all of your personal information for entering the sweepstakes. If you check your inbox, you should have an email confirmation for entering the $1,000 gift card sweepstakes.

If you ever want to get in touch with Sam’s club, you can visit their online contact page. The SamsClub customer service number is 888 746 7716 and can be called anytime from 7 am to 11 pm (CST) from Monday through Saturday. If you want to call them on a Sunday, make sure you do so between 10 am and 8 pm to reach one of their customer service representatives.

You can find any other info you might need on the official Sam’s Club website: www.samsclub.com.

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