Updated May 2018.
McDonalds values customer feedback and for this reason, they have created the McDvoice customer survey at www.mcdvoice.com. Any McDonalds customer can take the survey. In this guide, we will explain how you can take the McDonalds customer satisfaction survey at www.mcdvoice.com
By participating in the McDVoice survey, you can contribute to the improvement of McDonalds customer service and menus. In addition, you will also receive a McDonalds coupon, which you can redeem at any McDonalds restaurant near you.
McDVoice Customer Survey Rewards
To show their appreciation and encourage customers to take the survey, McDonalds offers a reward to all survey participants. After you go through all the questions in the McDVoice survey, you will receive a validation code for a special offer the next time you go to one of McDonalds restaurants.
This McDonalds survey validation code works just like a McDonalds coupon. The offer changes from time to time. But generally, you will receive a McDonalds coupon good for one free McDonalds menu item. Your McDonalds receipt will inform you about what you get after completing the questionnaire.
Some restrictions apply. For one, you will not be able to exchange the coupon for cash. If the offer mentions a specific menu item, or combinations of items, you will not be able to use the McDonalds coupon for any other item or combination of items.
McDVoice Customer Survey Requirements
If you have recently visited a McDonalds restaurant and would like to take survey, you must have your McDonalds receipt nearby. To access the McDvoice survey, you need to fill in the McDonalds customer satisfaction survey invitation code. This code will be printed on the receipt.
If your receipt does not have a code, you must fill in details about your last visit to McDonalds. These include McDonalds restaurant number, order number, time and date and so forth.
You will also need the receipt to obtain the McDvoice survey reward.
Keep in mind that there is a limit to the number of surveys you fill out every month. Customers are allowed to complete the McDonalds survey up to five times per restaurant on a monthly basis.
McDVoice Customer Survey: How to Complete It, Steps and Tips
Now that we spoke about the McDVoice requirements, we can move on to the survey completion steps. The McDVoice survey should take just a few minutes to complete.
- Go to the official McDVoice survey website, mcdvoice.com.
- If you have a McDonads receipt with a survey code, click on the link on the left of the McDonalds survey page and fill in the code in the appropriate space.
- If you do not have a receipt with a McDVoice survey code, click on the link on the right of the McDVoice main page.
- Begin by entering the Store # from the top right corner of your receipt.
- After that, enter the KS#, highlighted in red and with ‘2’ next to it on the sample image provided for you.
- Select your Date of Visit from the interactive calendar and your Time of Visit from the two drop down menus.
- Your Order appears outlined in red with number ‘5’ on the sample receipt. Please enter it in the fifth field required.
- Your Amount Spent should be in the bottom corner on the right side of the receipt. Please include the specific amount, including cents, exactly how it appears on your receipt.
- When you are ready to begin the survey, press the red Start
- Answer each and every question that appears in the McDonalds survey. They will refer to the McDonalds customer service and menu items you received the last time you visited a McDonalds restaurant.
- When you reach the end of the McDVoice survey, you will get the McDonalds coupon code you were promised. Make sure that you write this coupon code on your receipt before closing www.mcdvoice.com. If you close the www.mcdvoice.com website before taking down the code, you will not be able to recover it. You can use the receipt with the McDVoice validation code like you would any McDonalds coupon. The next time you go to McDonalds, simply present the receipt with the validation code to receive your reward. Inform your cashier that you will be using a coupon before making your order.
McDvoice Customer Survey Troubleshooting and Useful Info
If you encounter issues while taking the McDVoice survey, first make sure that you have cookies enabled for www.mcdvoice.com. Check your internet connection a well, if the problems persists.
If you cannot resolve the issues yourself, you can contact McDonalds customer service. At www.mcdonalds.com, go to the Contact page, and choose the General Inquiry option. Fill in the form, and describe your issue.
You can also send McDonalds feedback regarding a specific McDonalds restaurant using the Restaurant Feedback form. Choose the McDonalds restaurant you to talk about from the dropdown menu and write your feedback in the blank field.
McDonalds customer service representatives are generally quick to reply. Alternatively, you can also call a McDonalds customer care at 1-800-244-6227. You can call this number this number any day of the week, from 7 a.m. to 7 p.m.
If you want to find out more about McDonalds locations, menu items, promotions and other details of this kind, feel free to visit their official website at www.mcdonalds.com.