Logan have created a customer satisfaction survey online to collect feedback from customers, the Logan Listens survey. The company uses your opinions to improve customer service and ensure satisfaction. If you have been invited to take the survey, review this guide for step by step instructions, requirements, and rewards you can earn from completing the survey at www.loganlistens.com. You will be provided with contact information to be used if you have additional questions about the survey.
Logan Listens Survey Requirements
The participant should have access to the Internet. You will need a valid receipt. The receipt contains the code which you need to access the survey. It is only valid for seven days
- If customers are not fluent in either English or Spanish, they will not be able to take the survey.
- Any customers who aren’t at least 13 years of age or older are not eligible to participate.
- The survey is only open to residents of the United States, Canada, and the United Kingdom.
- Employees and owners, with their family or household members, are ineligible.
Logan Listens Survey Rewards
A way that Logan Listens assures customers that they value feedback is by offering a special code to those who participate in the survey.
The validation code you get from completion of the survey is to be taken with you on your next visit. Before you exit the survey, you will write the code beneath the offer on your receipt. You can use this code to get $3 off any purchase. Prize comes as a coupon.
The Logan’s coupon isn’t redeemable for cash and can be used for one visit. You cannot use this coupon with other offers.
Logan Listens Survey: How to Complete It
- Visit the Logan’s Roadhouse Guest Satisfaction Survey site, loganslistens.com
- Pick your preferred language: English or Espanol.
- Enter the 16-digit serial code as it is shown on the receipt.
- Press the Start button when you are ready to begin.
- Read the brief description, then click Next.
- Take the survey. You will be asked questions based on your recent experience – what items you ordered, when was your visit, were you satisfied, etc. Some will allow you to rate your satisfaction on the food and other elements of the restaurant. Be careful when choosing the answers.
- Explain the reason for your satisfaction rating. You are free to leave it blank but it isn’t recommended.
- Answer the classification questions.
- Write down the validation code to redeem your offer during your next visit to the Logan’s Roadhouse location.
Logan Listens Survey Completion Troubleshooting & Useful Links
If you have any problems taking the survey, contact your local Logan Listens’ restaurant using the store locator from the official website at locations.logansroadhouse.com. You will need to insert your zip code for more specific results.
For urgent help, call the number 1-844-6LOGANS.
You can also visit the official website’s contact page at logansroadhouse.com/contact-us. If you use the email form, you will be required to fill in your contact information. Provide a valid phone number and email address.
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