Geek Squad Survey Guide

If you have recently enjoyed the electronic help of the Geek Squad team at Best Buy, you should read our guide to the Geek Squad survey. You can find out all the details about the prizes available to participants. This article will help you to find out if you are eligible for the prizes offered to certain survey takers. We will also walk you through each step of the survey, so you can complete it quickly and easily.

Geek Squad Survey Rewards

If you provide Best Buy with feedback about their Geek Squad, you will be rewarded with an entry into the Customer Experience Sweepstakes. On the 15th of each month, the sweepstakes management team will randomly select a single winner from all survey takers during the previous month. The winner will get a $1,000 gift card to Best Buy. It can be used at Canadian Best Buy locations or the online website.

Geek Squad Survey Requirements

If you want to be eligible for the Geek Squad survey sweepstakes, you must meet the following requirements:

  • Be a legal resident in Canada.
  • Be at least the age of majority in the province of your residence. This is typically 18 years old.
  • Do not be an employee or the family or household member of an employee at Best Buy and any affiliates or subsidiaries of Best Buy.
  • Be in possession of a receipt from Geek Squad that contains a survey invitation and is no older than 30 days.

Geek Squad Survey: How to Complete It

1. Go to www.geeksquadcares.ca in your web browser.
2. Read the survey information and then click the orange button with an arrow to start the survey.


3. Select the language you would like to take the survey in.


4. Navigate to each new page throughout the survey by clicking the arrow buttons.
5. Describe the type of service that Geek Squad performed for you.


6. Select your receipt type by clicking the picture of the receipt that has the same format as your receipt.
7. Enter the requested information, such as job number or survey invitation code, from your receipt.
8. Rate individual aspects of your experience, such as speed, convenience, and price.
9. Rank your overall level of satisfaction with your Geek Squad experience.
10. Enter your personal contact information to register for the sweepstakes.
11. Submit the survey by clicking the arrow button one last time.

Geek Squad Survey Completion Troubleshooting & Useful Links

To talk to Best Buy about the sweepstakes, write a message on the company’s Facebook or Twitter page. You can also speak directly to the Geek Squad department by using these contact methods.

Live Chat Form: www-ssl.bestbuy.com/usw/covertops
Phone Number: 1-800-433-5778
Address: Geek Squad Customer Experience Sweepstakes,
8800 Glenlyon Parkway,
Burnaby, BC, V5J 5K3

Do you have any experience with taking the Geek Squad customer satisfaction survey? Share your tips in the comment section below!

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