Firehouse Subs customer satisfaction survey was created by the company to get feedback. Firehouse Subs greatly values consumer opinion as it plays a key role in helping the company figure out what they should do to provide better customer service. In this article, we will be showing you how to take the Firehouse Subs survey.
Furthermore we will explain what requirements there are to participate in the survey and the reward offers you can receive. Contact details are added for questions and technical difficulties.
Firehouse Subs Survey Rewards
Customers who complete the survey will get the opportunity to enter a special sweepstakes. Your name goes into a monthly drawing. The person chosen is awarded a $500 cash prize.
The other prize you can get is a free offer. To get this free offer, you will use the validation code given by the survey.
Write it down and take the code with you the next time you visit Firehouse Subs to verify that you have completed the survey. The code is not transferable or redeemable for cash by any means. In addition, it is valid for one visit.
Firehouse Subs Survey Requirements
As with every customer survey, there are prerequisites. These are the requirements to take the Firehouse Subs customer satisfaction survey:
- You have to be 16 years of age or older
- You must have a valid receipt
- You need to have a computer, phone, or tablet
- Your Internet connection should be reliable
- You have to a legal citizen of the United States, Canada or Puerto Rico
- You must be able to understand English or Spanish
- You may not work for the company or its partners
- You can’t be a relative of an employee
Firehouse Subs Survey: How To Take It
- How to take the Firehouse Subs customer satisfaction survey is pretty easy. It usually takes a few minutes. Here is how you go about the process:
- Go to the Firehouse Subs Guest Satisfaction Survey website, firehouselistens.smg.com.
- Select which language you understand best: English or Espanol.
- Enter the 18-digit validation number and the total amount spent on your order as printed on the receipt.
- Click the Start button.
- Take the questionnaire. Answer the questions based on the experience from your last visit to Firehouse Subs. Add any comments if instructed.
- Select whether you want to enter the sweepstakes.
- If you click yes, you will directed to put in your personal information. Enter a valid email address and phone number as this information will be used to notify the winner.
- Select Finish. You have completed the survey!
Firehouse Subs Survey Completion Troubleshooting and Useful Links
If you have any trouble taking the survey, fill out the contact form at www.firehousesubs.com/find-out-our-story/contact-us. Required details include your name, state and country of residence, zip code, and address of the restaurant. Also enter the correct date, time and type of your recent visit.
You can also reach customer service by calling the number 1-888-289-6185. For technical support, email Firehouse Subs at email@example.com.
You can keep on the lookout for special deals and offers by following Firehouse Subs on social media.
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