Dave & Buster’s Survey Guide

Welcome to the Dave & Buster’s guest satisfaction survey. On this page, you will find all the necessary information required to launch the survey and leave feedback about your latest visit to Dave & Buster’s. There are several different question formats, and upon completion of the survey, you will receive an award. You can quickly fill out the Dave & Buster’s survey by following the step-by-step instructions below.

Dave & Buster’s Survey Rewards

If you finish the Dave & Buster’s guest satisfaction survey, you will receive a coupon for a free appetizer.

Dave & Buster’s Survey Requirements

To participate in the Dave & Buster’s guest satisfaction survey, you must adhere to the following requirements:

  • You must have a receipt with a 17- digit ID number.
  • You must have a phone or computer that can connect to the internet.
  • You must understand enough English to read and answer the questions.
  • You must be at least 16 years old. InMoment will never intentionally collect personal information from someone who is under the age of 16.

Dave & Buster’s Survey: How to Complete

  1. To begin the survey, open the www.dnbsurvey.com website. This is the official Dave & Buster’s survey page. Check your receipt to see the exact address, as survey websites may change.
  2. Enter your 17-digit ID from your Dave & Buster’s receipt.
    Dave & Buster's Survey Guide
  3. Select the day that you visited a Dave & Buster’s locations.
  4. If you a member of the Dave & Buster’s rewards program, please enter the 8 or 9 digit number sequence on the back of your card.
  5. Select what you do during your visits to Dave & Busters (Ex. eat, drink alcoholic beverages, play games, and/or watch sports on TV).
  6. Overall, on a scale of 1-5 (5 is a fantastic experience, and 1 is a poor experience), would you rate your experience during your last visit.
  7. Next, rate your satisfaction with the dining options.
  8. On the next page, you will rate your dining experience: attentiveness of the server, the speed of meal prep and delivery, value for the price that you paid for your food, quality of the food or drinks you ordered.
  9. Answer yes/no if a manager stopped by your table.
  10. Select one item from a list of menu choices that you enjoyed the most.
  11. Select which rib or steak menu item you enjoyed the most.
  12. Rate your satisfaction with the bar service (on a scale of 1-5).
  13. If you ordered an alcoholic beverage from the bar, provide a rating for the following areas of customer service: speed of the server, attentiveness of server, and the quality of your drink.
  14. Let Dave and Buster’s know if you plan on returning to one of their locations.
  15. Select which demographic you fall under and enter your zip code.
  16. You may agree to answer more demographic questions, or end the survey early.
  17. At the end of the survey, you have the option to provide any additional thoughts and then share the survey on social media.

Dave & Buster’s Survey Completion Troubleshooting & Useful Links

If you have any other questions about the survey or are experiencing technical issues, you can contact Dave & Buster’s directly or reach out to their survey management team by calling them at 888-300-1515 (after hours number is 800-842-5369). You can also leave them a message on their Facebook or Twitter account.

Have you tried the Dave and Buster’s survey yet? If so, we would love to hear about your experience with the survey in the comments below!

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